PRIVACY POLICY

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Effective Date: August 17, 2026

Website: https://aerox.pk

At AEROX (“we,” “our,” or “us”), accessible from https://aerox.pk, protecting your privacy is fundamental to our brand ethos. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your personal data when you visit or make a purchase from our store.

Information We Collect

We collect information to provide better services, process orders efficiently, and improve your experience.

  • Personal Details: When you place an order, create an account, or contact us, we collect details such as your name, email address, phone number, shipping address, and billing address.

  • Payment Information: Payment details (e.g., credit/debit card information, payment gateway responses) are processed securely through encrypted third-party payment gateways. We do not directly store complete financial account credentials on our servers.

  • Device & Usage Data: When you browse our site, we automatically collect data about your device, web browser, IP address, time zone, and browsing behavior (e.g., pages viewed, search terms) using cookies and tracking technologies.

How We Use Your Information

We use the collected information for the following core purposes:

  • Order Fulfillment: Processing payments, arranging shipping, providing order updates, and handling customer support.

  • Store Improvement: Analyzing site usage to optimize store design, performance, and user experience.

  • Communication & Marketing: Sending order notifications, responsive updates, and (if you opt in) promotional communications regarding new drops and collections.

  • Fraud Prevention & Security: Screening orders for potential risk, fraud, or unauthorized transactions.

Sharing Your Information

We only share your information with trusted third-party service providers necessary to run our business, including:

  • E-Commerce & Hosting Services: WooCommerce and hosting infrastructure powering https://aerox.pk.

  • Logistics & Courier Partners: Local and international shipping providers to ensure order delivery.

  • Analytics & Payment Processors: Third-party payment gateways and analytical tools to process payments securely and measure website performance.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Cookies & Tracking Technologies

We use cookies to enhance navigation, retain cart items, and provide a seamless shopping experience. You can disable cookies through your browser settings; however, doing so may affect certain functionality on the website.

Data Retention & Rights

  • Data Retention: We retain order information for our records unless and until you request us to delete this data, subject to regulatory or accounting obligations.

  • Your Rights: You have the right to access, correct, update, or request deletion of the personal information we hold about you.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, contact us via our website at https://aerox.pk/contact-us/.